Improving user's data protection experience

Data protection is a hard topic. Users need more step-by-step guidance throughout the process to ea sily follow. The information provided should be more understandable, and inform users of their real-time progress and the system status.

1. Heuristic Evaluations
2. Modular Design
3. Guerilla Usability Test

UXBoost redefined the website’s look and feel design. We also replaced unclear labels with common language. i.e. “Start here” with “Log in” and “Get an access” with “Sign up.” Established consistency among different navigation menus, to spare users from guessing whether they meant the same thing. Redesigned the progress indicator, so users could easily tell what still needed to be done to secure data protections.